Windows Update Software

Question

Does anyone have a straight forward and to the point instructions on how to get out of the "Windows Update Software" loop when trying to update the software on MS site? I've researched many options, (extracting cab files which I receive many install failed errors or not enough disk space??), deleting iutcl.dll and iuengine.dll files from everywhere but windows/system32.

Running MS WIN XP Pro, Version 2002, SP1

IE Verion 6.0.2800.1106.xpsp2

Another question is when I go to the specific updates my version of IE SP2 is never listed. Is this version listed incorrectly on my computer?

Thanks for any help!

kippy50 · Answer

This page covers about all the glitches with Update: http://v4.windowsupdate.microsoft.com/troubleshoot/  Kip

redwolfe_98 · Answer

did you try renaming the catroot2 folder? (c/windows/system32/catroot2) that has been a popular solution. (you can search the forum for "catroot2") are you using internet explorer? did you check to see that you have free disk space?

Message Edited by redwolfe_98 on 11-19-2003 07:24 PM

kettles · Answer

Renaming catroot2 is new to me.  I'll research it.  As far as free disk space, I have a ton 100 GB according to the properties.   Thanks for the suggestions....

redwolfe_98 · Answer

here is some info from the ms updates site: Suggestion 1
==========
This can occur if the hotfix installer was referencing:
C:\WINDOWS\system32\CatRoot2\edb.log and the file was corrupt. Either renaming C:
\WINDOWS\system32\CatRoot2\edb.log or renaming the entire
C:\WINDOWS\system32\CatRoot2 folder will allow the hotfix install to complete
normally.

Windows General

Windows Update Software

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