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June 12th, 2008 01:00

windows update will not work

When I try to run windows update, I get the following:

 

[Error number: 0x80248009]

 

See which updates failed to installThe website has encountered a problem and cannot display the page you are trying to view. The options provided below might help you solve the problem

Can anyone please tell me how to get this to work properly.  I have windows xp home edition.

 

Thank you in advance.

2 Intern

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283 Posts

June 12th, 2008 03:00

 

You could be a problem with corruption in either the Temporary Internet cache or in the Datastore folder.

First Clear out IE temporary internet cache, including cookies and offline files and try again.

If that does not help try rename the "Software distribution" folder.

Click Start, Choose Run. In the Run box, type services.msc. Click OK. Right-click the Automatic Updates service. Click Stop.

Stopping the service will take a moment.

 

Rename the "SoftwareDistribution" folder: a. Click Start, click Run, type

%systemroot%, and then click OK. Right-click the SoftwareDistribution folder, and then click Rename. Type SoftwareDistribution.old, and then press ENTER to rename this folder.

 

Click Start. Choose Run. In the Run box, type services.msc. Click OK. Right-click the Automatic Updates service. Click Start.

Starting the service will take a moment.

 

Try Windows update again. If succesfull you can delete the renamed "SoftwareDistribution.old" folder.

 

There may be other members to give you more options.

 

Hope this helps, as this procedure helped me, when I had similar difficulty.

 

Ratz

Message Edited by Ratz on 06-11-2008 09:46 PM

11 Legend

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30.3K Posts

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106.6K Points

June 12th, 2008 07:00

Validate Windows here.

 


Re-register the Windows Update DLL with the commands below
Click Start, click Run, type cmd, and then click OK.
Type the following commands. Press ENTER after each command.
regsvr32 wuapi.dll
regsvr32 wuaueng.dll
regsvr32 wuaueng1.dll
regsvr32 wucltui.dll
regsvr32 wups.dll
regsvr32 wups2.dll
regsvr32 wuweb.dll

Attempt to run Windows Update

14 Posts

June 14th, 2008 03:00

Thank you very much. That did the trick and it is working fine now. Thanks again.

4 Apprentice

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20.5K Posts

June 14th, 2008 10:00

Which answer "did the trick" - one or both replies above? If you could please mark the Accepted Solution, it will help other members who may be researching the same problem. Thanks. :)

2 Intern

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1.7K Posts

June 16th, 2008 16:00

Unmarked AS from Bev's post asking which post was the solution.
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