You sure it's not a browser issue? Some sites won't work with IE7. If it's a browser issue, ask your bank what web browsers they support. You might be able to use Firefox.
Your operating system has nothing to do with accessing a web site. The bank support dept is incorrect. You can change the security and privacy settings of IE 7 to allow access to their site, adjust your firewall settings or even use another browser. Do not even consider XP as a solution.
Listen to MaryG! The most common reason your bank page won't open is because you are not allowing cookies, next most common is your firewall setting. When you use certificates, make certain they are valid and registered in internet options. Ask for support from somebody else at the bank from their internet support IE 7 will open virtually all pages and it makes no difference if you use Vista.
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