Windows XP boots to blank screen

Question

Just recently my Windows XP has failed to boot up. I see the box start up as normal with the Windows XP logo and progress bar moving. Then when it should go to the choose user screen I get a blank screen with only the mouse cursor. I tried a system restore to an earlier date but got nothing. I saw some posts to run a chkdsk /r. I tried that from safe mode but nothing happened. In fact I can not even boot up in safe mode recently. Does anyone know how to solve this problem. I was thinking about running an OS repair but I realized Dell did not include a Windows XP Home CD. Did dell include some utility to repair this problem. Or can I purchase the CD without a license since I already have one. Please contact me a let me know Dan

boppo · Answer

what system?

jcforest · Answer

I have the exact same problem on a Dimension 3000 system, using Windows XP.  It seems to me that this problem came out of the blue and is affecting a lot of system. Can anybody help?

jcforest · Answer

the problem has developed within the past couple of days after running a year and a half error free

boppo · Answer

can you go back to a restore point?

boppo · Answer

i have a D3000 with a clean install of win xp and am not having your problem.

boppo · Answer

if you have a friend with a dell, all os cd's will work in a dell system.

jcforest · Answer

Unfortunately no, boot restore doesn't work, not much does.  The real fix  is reinstalling the OS with the XP installation disks provided by Dell.........opps!.............that's right.........they don't!  The problem is getting these disks from Dell (which may take weeks).

dcrouton · Answer

I have come to the same conclusion that I need to repair the OS or reinstall it. I need to get a hold of the Windows XP Home Cd. Does anyone know if I can buy one from dell? I am running a Dimension 4500. I wonder if this problem has to do with Microsoft rolling out a new bunch of OS patches and something up my system

boppo · Answer

you can get a xp oem home cd at zipzoomfly for a good price.

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