Windows XP Help & Support

Question

When I try to open XP Help & Support I get the "Help and Support Error Message" which says "Windows cannot open Help and Support because a system service is not running. To fix this problem, start the servicer named "Help and Support"
What system service is not running, and how do I start it. Please Help Me!

rtay203 · Answer

Thanks for the advice. But there is no Help and Support listed on the Services menu. My computer is a Dell, and I use Netscape instead of IE, in case that makes a difference.

Denny Denham · Answer

rtay203,

Go to Start|Control Panel|Administrative Tools|Services. Scroll down to Help and Support. Right-click it and select properties. On the dialog that opens you can click the Start button to start it. While you are there, select "Automatic" in the Startup type: window if it is not already set to that value.

volcano11 · Answer

Go to Start > Run and type services.msc, then click on OK. Scroll down to the Help and Support Service, double click on it then start it and set it to load automatically. Steve

Denny Denham · Answer

rtay203, See if this works for you.

rtay203 · Answer

Thanks for the suggestion. But there is no listing for Help and Support on the Services menu.

Windows General

Windows XP Help & Support

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