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57699
September 13th, 2008 12:00
Windows XP Login Logout Loop
This describes my problem. It happened over night: My computer (which runs Windows XP) starts normally. The Windows splash screen appears correctly and then the login prompt correctly loads. You can then enter your user name and password like normal, but as soon as you try to login you are IMMEDIATELY logged back out again. The desktop doesn’t even load. It moves immediately back to the login window where you can then enter your user name. No matter how many times you try to login you always experience this immediate logout. Even if you try to login to the computer in safe mode you still experience the same problem. I moved my problem to this site as I think it is really a XP issue. Not sure if it is a virus or just what. I have read several stories on the internet on simular issues but not sure I can trust them.
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mombodog
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September 14th, 2008 01:00
You don't buy a hard drive, but a hard drive drive USB "enclosure" to put the hard drive into from the dead PC, then connect it via usb to another PC and copy your files to that PC.
What model of Dell is it?
David45
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September 14th, 2008 01:00
David45
89 Posts
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September 14th, 2008 11:00
mombodog
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September 14th, 2008 14:00
You need either a 5.25inch or 3.5inch enclosure. either will work.
Then it needs to be eitther a IDE or Sata, depending on your hard drive. Most likely IDE.
David45
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September 14th, 2008 16:00
mombodog
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September 14th, 2008 17:00
Dell Uses "Cable Select" (CS) so be sure to move the jumper back to this before returning it to the Dell PC.
"it should recognize it as another drive"
Yes, it should be seen in Windows explorer with a drive letter.
"Then I can put my problem drive back in the problem system and let the Window CD do the repair correct"
Yes.
mombodog
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September 14th, 2008 17:00
Most likely IDE, but it easy to tell by the data cable that connects it to the motherboard.
Sata
IDE
David45
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September 14th, 2008 17:00
Thanks. This tells me it is a IDE drive. Once I get the enclosure I can put the drive in it plug the USB cable into another computer and it should recognize it as another drive and I can copy the desired files over to the other computer. Then I can put my problem drive back in the problem system and let the Window CD do the repair correct.
David45
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September 14th, 2008 22:00
OK I am to the point of doing the repair. I had a fatal error. It says:
An error has been encountered that prevents Setup from continuing.
Setup failed to install the product catalogs. This is a fatal error. The Setup log files should contain more information.
Press OK to view the setup log file.
When doing that a windows pops up that says:
Error:
The D:\1386\NT5INF.CAT file could not be found. THe Error code is 3e7. Error performing inpage operation.
What should I do?
HELP :(
mombodog
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September 14th, 2008 23:00
Either the CD is damaged or is the incorrect one, or the CD drive is defective.
Looks like it is a bad cdrom drive
http://support.microsoft.com/?kbid=228852
David45
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September 14th, 2008 23:00
Oddly enough I re tryed several times and it worked. Everything seems to be working not. I have not tried to reboot yet but will soon.
Thank you VERY MUCH for all of your help.
By the way I love the picture of Michael with the caption you have.
mombodog
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September 15th, 2008 00:00
David45
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September 15th, 2008 00:00