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January 19th, 2007 18:00
Windows XP product key not working
I bought my laptop while living in Ireland and have since moved to the US. I want to reinstall Windows XP with the cd I received from Dell but the product key wont work. I called Dell US to try replace the cd but they cant find me on their systems since I purchased my laptop in Ireland. What do I do? How can I get the cd replaced?
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mieliepit-
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January 19th, 2007 19:00
simpswr
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January 19th, 2007 19:00
simpswr
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January 19th, 2007 20:00
DELL-Jimmy P
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January 19th, 2007 20:00
jmwills
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January 20th, 2007 11:00
BMR777
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January 20th, 2007 13:00
First, is the CD an OEM cd and not a retail one? The CD needs to be OEM if installing from your Dell's key.
Also is the XP version the same, IE Home VS Home, or is the version different than the product key? You can only install the version of Windows the key is intended for.
Also, are both the product key and the CD in the same language? It may make a difference, however I am not sure, if the languages do not match up.
BMR777