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September 25th, 2009 09:00
Windows XP - System32\drivers\ntfs.sys Error
I own a DELL XPS 400 for approximately 3 years.
I recently changed the system's hard drive and trying to get my machine to work properly. Over the past few days, I updated the system by updating and downloading drivers and fixed a memory issue associated with a defective memory stick. I also updated the BIOS via DELL's website (from ver A02 to ver A07).
Today upon booting-up the machine, I get a message that said "Windows couldn't start because the following is corrupt or missing -- System32\drivers\ntfs.sys. Please insert Windows XP CD and type r to repair." I don't have a Windows XP CD (never got one from DELL).
Can anyone shed some light about this message -- System32\drivers\ntfs.sys -- and what can be done to fix the issue.
Thank you.


fireberd
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September 25th, 2009 13:00
If you "changed the system's hard drive" how did you get the OS back on? Using Acronis True Image or some other "ghost" Program?
If you used Acronis, you should have backed up all the partitions on the old hard drive including the Dell recovery partiton (which allows reinstalling without any discs).
If you did use a ghost type program, you could try reinstalling from the ghost image again (but that will erase any users data that you have entered since the install of the new hard drive.
If you are in the US, Dell will provide one replacement set of discs to the registered owner. That would give you the needed XP disc so your could run Windows XP Repair. HERE is the link to the form. If you are not in the US, there are similar procedures for most other countries.
Maximgt
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September 29th, 2009 21:00
I am in the US.
Actually, when I replaced the hard, I did request a Reinstallation DVD (Recovery CD by contacting DELL); that's how I got the OS back.
I am still getting the same message "System32\drivers\ntfs.sys" at boot-up.
Can someoe help or make suggestions.
Thank you.