/windows/system32/config/system corrupt or missing

Question

My Dell 8400 failed to start and showed the message   /windows/system32/config/system corrupt or missing   It appears that I have a few options   1) Dell PC Restore and then reload all of my programs 2) Try to do a repair using the Windows XP CD 3) Use the Recovery Console and replace the corrupt or missing file      with a backup copy.   If option #2 or #3 is used, I am wondering if the Dell PC Restore will still be an option so all of my drivers and pre-loaded software won't have to be re-installed.   Please advise   Dell Dimension 8400 1G RAM 160G HD 17' Digital Flat Panel Soundblaster CD RW DVD RW (DL) 3.5 Floppy Wireless Mouse/Keyboard Purchased 5-2005

mombodog · Answer

Yes it will still be an option after those procedures.   PC Restore will restore it to as shipped condition, you will lose any data or programs added after you started using the PC.       You can do a forum search, this question has been posted too many times.   1.  I would suggest using the dell diagnostics extended tests, to check hardware first. You may have a failing drive. http://www.cs.utexas.edu/users/deke/laptopsupport/manuals/d600/diag.htm   2.  Then try a chkdsk from recovery console. http://kb.wisc.edu/helpdesk/page.php?id=5097     If you have data you cannot afford to lose, remove the drive from the system and install as a secondary drive in another PC to recover data First, before doing anything else.

redwolfe_98 · Answer

to fix the problem, i think you will have to do a clean reinstall of win xp et al..

in case you have never reformatted your computer before, the 8400 requires a "raid" driver be installed at the beginning of the process of installing win xp.. since you have a floppy drive, you can install the driver.. otherwise, you could adjust the BIOS settings so that the driver is not required..

you could look in "dell support" for more information about the "raid" driver and installing win xp.. in dell support, use "search" and search for "reinstall guide"..

here is one article that mentions the "raid" driver issue:

http://www.djdenham.com/8400%20Special.htm

Message Edited by redwolfe_98 on 05-07-2007 08:03 PM

jmwills · Answer

Boot with the disc and choose a Repair option.

RoHe · Answer

Read this before you try the repair/reinstall. Use the repair/reinstall if all else fails. http://www.kellys-korner-xp.com/xp_sys32.htm Ron

pcgeek11 · Answer

What you have is a corrupted Registry Hive not just a damaged file.   Here is how Microsoft says to recover which has worked for me many times:   http://support.microsoft.com/kb/307545   pcgeek11

Windows General

/windows/system32/config/system corrupt or missing

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