windows\system32\shdoclc.dll\dnserror.htm?

Question

Hi, I'm having a problem getting on the internet. I can't get onto any sites at all, my browser just goes to the "page can't be displayed" page every time. It very briefly flashes up;

windows\system32\shdoclc.dll\dnserror.htm

I really know very little about computers I'm afraid, and don't know how this problem has been caused or how to fix it. Can anybody help? It would really be appreciated.

maxd · Answer

Try this download. http://www.majorgeeks.com/download4372.html

Silian Rail · Answer

I just tried that, thanks for the help, but it didn't work. Any other suggestions?

maxd · Answer

Uninstall file-sharing programs. Then post problem in Virus forum.

If that answer is not applicable enter this command from command prompt:

ipconfig /flushdns

Also check your Device Manager for yellow marks

Silian Rail · Answer

I don't know how the problem I have could be caused by a file sharing program; it didn't seem to coincide with my downloading any new programs. I have been trying to get rid of spyware lately. I've tried ipconfig/flushdns, I've tried registry cleaners, nothing seems to work.

maxd · Answer

If you want a quick fix this may do it. http://windowsxp.mvps.org/IEFIX.htm

Your underlying problem could be a file-sharing program that either comes loaded with bad stuff or downloads sw with bad stuff. To get rid of spyware/viruses get rid of the f-s sw and then run AdAware AND Spybot.

If you're using ad blocking or google tool bar get rid of them for now. Clear Temp files/cookies. Try a different home page, eg yahoo.com

btw, you did leave a space after the ipconfig part of the command; just checking

Windows General

windows\system32\shdoclc.dll\dnserror.htm?

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