wireless adapter not working

Question

having a problem connecting....this past weekend i cleaned out my computer...b/c it was running really slow and i couldn't open any files....when it got cleaned out my connection to the internet got cleaned out also....i have the d-link(DWL-122) wireless adapter.....everything is hooked up correctly in the other room.....i've done everything the book has told me to do to try to reinstall it....but it's not working....i'm thinking since i installed it once i can't install it again...is this true???...if not what can i do to make it work...i don't know what dimension i have...but i do know it's windows xp version 2002....any help would be great....thanks.....dimension 4300 Message Edited by kristen112381 on 04-18-2005 09:30 PM

rickmktg · Answer

@kristen112381 wrote:

having a problem connecting....this past weekend i cleaned out my computer...b/c it was running really slow and i couldn't open any files....when it got cleaned out my connection to the internet got cleaned out also....i have the d-link(DWL-122) wireless adapter.....everything is hooked up correctly in the other room.....i've done everything the book has told me to do to try to reinstall it....but it's not working....i'm thinking since i installed it once i can't install it again...is this true???...if not what can i do to make it work...i don't know what dimension i have...but i do know it's windows xp version 2002....any help would be great....thanks

The model of your computer is printed right on the front of it...

If you reinstalled the OS, you need to update it to get the USB ports working properly to run the wireless adapter.

jmwills · Answer

When you say you 'cleaned out' the computer', just exactly what did you do??

kristen112381 · Answer

i guess you could say i remformatted it...if that helps

rickmktg · Answer

@kristen112381 wrote: i guess you could say i remformatted it...if that helps Did you update the Operating System as I asked above?

jmwills · Answer

Make sure you reinstall the Chip Set drivers also.  The NIC card is not going to work without those drivers installed, not to mention any USB device.  Does the Device manager show anything with a Yellow !  ????

kristen112381 · Answer

what is the operating system????

rickmktg · Answer

@kristen112381 wrote:

what is the operating system????

So you reformatted your computer, but you don't know what an Operating System is? Windows is the operating system...

Did you run Windows Update over and over until no updates are left?

Did you install your drivers beginning with the chipset driver?

rickmktg · Answer

@kristen112381 wrote:

everything is working fine...except the connection to the internet....i'm sure its something so simple to do and i just can't figure it out

Click on Product Support tab above, then Downloads. Put in your system model info, then Windows XP for the Operating System. Find the CHIPSET driver and follow the instructions to download and install it. Reboot and see if the adapter works.

If it does not, then click on Start, Programs, Windows Update and run it again and again until there are no more Critical Updates left.

If that doesn't work, then call your Wireless Adapter manufacturer's 800#.

If you don't understand the above instructions, find someone who does.

kristen112381 · Answer

everything is working fine...except the connection to the internet....i'm sure its something so simple to do and i just can't figure it out

kristen112381 · Answer

sorry i am very computer illiterate....well someone reformatted my computer for me....and i have no idea what that stuff means....sorry Message Edited by kristen112381 on 04-19-2005 08:16 PM

kristen112381 · Answer

thanks for your help

rickmktg · Answer

@kristen112381 wrote:

sorry i am very computer illiterate....well someone reformatted my computer for me....and i have no idea what that stuff means....sorry

Then you need to get the person that reformatted your computer to come back and finish the job, since they are the one that messed it up.

Windows General

wireless adapter not working

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