Wireless Adapter stopped working after windows update. Please help.

Question

A few days ago, after updating my laptop (a Dell Inspiron Gaming system) my wireless adapter decided to stop working and it has been a NIGHTMARE. It's an Intel Dual Band Wireless-AC 3165 and no matter what I try, it won't do its job. I've tried network reset, updating the driver, I even did a complete factory reset on the computer. When I did that, I was able to connect to wi-fi JUST long enough to update Windows again, and that fixed the issue for one whole day. Start my computer up again this morning, it's broken again. In the device manager, theres an exclamation mark next to the adapter, and I have no clue what to do anymore. I've been working on this issue for 3 days, someone please help.

nyc10036 · Answer

https://www.intel.com/content/www/us/en/support/products/89450/network-and-io/wireless-networking/intel-wireless-products/intel-wireless-3100-series/intel-dual-band-wireless-ac-3165.html

speedstep · Answer

Drivers and Downloads   Intel® Wireless Bluetooth® for IT Administrators Date: 08/13/2019 Version: 21.30.0 (Latest) OS: Windows 10, 32-bit*, Windows 10, 64-bit*, Windows 8.1, 32-bit*, 3 more Description: This download record is recommended for IT administrators and includes Intel® Wireless Bluetooth® version 21.30.0 distribution packages. Intel® Wireless Bluetooth® for Windows® 10 Date: 08/13/2019 Version: 21.30.0 (Latest) OS: Windows 10, 32-bit*, Windows 10, 64-bit* Description: Installs Intel® Wireless Bluetooth® version 21.30.0. Driver version varies depending on the wireless adapter installed. Windows® 10 Wi-Fi Drivers for Intel® Wireless Adapters Date: 08/13/2019 Version: 21.30.3 (Latest) OS: Windows 10, 32-bit*, Windows 10, 64-bit* Description: This download record installs the Windows® 10 WiFi package drivers 21.30.3 for the AX200/9000/8000 series Intel® Wireless Adapters. Intel® PROSet/Wireless Software and Drivers for IT Admins Date: 08/12/2019 Version: 21.30.3 (Latest) OS: Windows 10, 32-bit*, Windows 10, 64-bit*, Windows 8.1, 32-bit*, 3 more Description: This download record is recommended for IT administrators, which includes driver-only and Intel® PROSet/Wireless Software version 21.30.3 distribution packages. Intel® PROSet/Wireless Software and Drivers for Windows 7* Date: 07/02/2019 Version: 21.20.0 (Latest) OS: Windows 7, 32-bit*, Windows 7, 64-bit* Description: This download record installs Intel® PROSet/Wireless WiFi Software 21.20.0 including driver for Windows 7*. Driver version may differ depending on the wireless adapter installed. Intel® Wireless Bluetooth® for Windows 7* Date: 07/02/2019 Version: 21.20.0 (Latest) OS: Windows 7, 32-bit*, Windows 7, 64-bit* Description: This download record installs Intel® Wireless Bluetooth® version 21.20.0 and driver. Driver version varies depending on the wireless adapter and Windows* OS installed.

tbranik · Answer

I would say disable the automatic updates feature in windows (if possible and if all else fails) I am having this problem too, but only after the 1903 update

speedstep · Answer

Automatic updates can no longer be disabled.  Updates are no longer optional.

Windows General

Drivers and Downloads

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