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14 Posts

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April 18th, 2007 05:00

WMP11???

So I moved all my video files to my new XPS410 w/vista and WMP11. All the files play on both WMP and RealPlayer except one. It will play the audio portion only on both players. This video worked fine on my old Dell laptop that ran Windows ME. The WMP error says "A codec is required to play this file. To determine if this codec is available to download from the Web, click Web Help." I click that and get this... "You've encountered an error message C00D10D1 while using Windows Media Player. The following information might help you troubleshoot the issue. Codec is missing. Windows Media Player cannot play the file (or cannot play either the audio or video portion of the file) because the Intel/Ligos Indeo Interactive 5.0 (IV50) codec is not installed on your computer." I click on their website for a download only to find it costs $15. In the comments section someone advised... "Go to this site to download a free Indeo Codec instead of paying $15 http://www.free-codecs.com/Indeo_Codec_download.htm" Now I did this and the download installed fine...but the file still does not work??? Any suggestions!

14 Posts

April 18th, 2007 22:00

I looked thru a couple pages and cant find anything...though I did find a fix for the skipping song thing, awesome. I remember when I got this computer I had to install some "stuff" to get it to work right. I dont remember what it was only that I had to install on the computer, then move it into the correct WMP location. I doubled checked the file today on other computers. Put a copy of the file from old computer (where it works fine) on a flash drive along with the version I have on this computer and played both on the computers at school. Everything was fine, so I am left thinking that this computer is lacking something???? Anybody have any suggestions? Is it possible I didnt install to the right location???

Message Edited by slatherson on 04-18-2007 07:12 PM

181 Posts

April 19th, 2007 02:00

hi
what did you do for the kipping song thing ,did you disale the enhansments ? or is ther another fix?
 
thanks
 
mike3960

2 Intern

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197 Posts

April 19th, 2007 18:00

I tried a few codec packets even one that is clamming to play 99% of videos but when I installed it I still only got audio on certain avi files in Vista. DivX files play fine but certain older avi's will refuse to play video no matter what codac pack I installed or what media player I used. Even VLC will only play the audio. I give up. On Vista it just won't play the video on certain avi's.

14 Posts

April 19th, 2007 20:00

For the skipping song thing...

* Click Start- Control Panel- Sound
* Right click on the Speaker/Headphones icon and choose properties
* Click on the "enhancements" tab
* Select the "Disable all enhancements" check box
* When finished, restart the PC

181 Posts

April 20th, 2007 00:00

hi
i did that and same her went from 4 channel to 2 channel in WMP11 after disabling enhancements
 
thanks

May 17th, 2007 13:00

DELL-Bill B
 
Hi Bill
 
Has the final testing phase of the new driver been sorted now and does it resolve the slipping of tracks issue ?
 
If so can you post the link to the new driver ?
 
"That workaround takes care of the skipping, but some users on another thread are reporting that they lose 4 channel sound and are limited to 2 channel sound in WMP11 after disabling enhancements. I have escalated this issue to our software engineers. I will post back whatever I find."
 
Has this issue been resolved as well ?
 
Thanks mate


Message Edited by Black Rat on 05-17-2007 09:34 AM

May 17th, 2007 13:00

DELL-Bill B
 
I wasn't expecting such a quick response. Thanks very much Bill.
 
I've had a look in the download drivers section but cannot seem to see anything that stands out to me.
 
My system is a a Dimension 9200 Viiv Core 2 Duo E6300 and was purchased on 20-4-07 so is relatively new spec in effect.
 
The audio drivers installed are as follows:
 
Sigma Tel High Definition Audio Codec
 
Driver date: 12-1-07
 
Version: 6.10.0.5343
 
I hope this assists. If you need anything else let me know.
 
Thanks again your help is appreciated :smileyhappy:

May 17th, 2007 14:00

Thanks mate :smileywink:
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