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25 Posts

9780

June 2nd, 2004 19:00

WXP SP1 Install - Help Please!

I just found this user group, I'm in a serious panic. I'm trying to install service pack 1 on a computer running WXP home. The download seemed to go quickly with no problems, but for the last 4 hours I have been looking at
a screen that says:

Service Pack 1 Set-up Wizard
Finishing Installation
Running processes after install

As far as I can tell, absolultely nothing is happening. I don't have an active "cancel" or "stop" button. Task Manager shows the wizard is "running" but CPU usage is showing about 2-4%, with an occasional blip to 8-10%.  I don't know what to do next. How long should I give this update to install? How do I get out of this without creating a disaster? All suggestions are sincerely appreciated. Thank you!

2 Intern

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18.8K Posts

June 3rd, 2004 15:00

whitpet,

SP1 should take less than five minutes to install. When it began its installation it created a restore point. You should be able to turn the computer off (by holding the power button in for several seconds) then restart it. With luck, the installation will not resume and you will be able to restore the system to its state before SP1 began the installation process and start again.

25 Posts

June 3rd, 2004 20:00

Hey Denny - Just a quick note to say thanks for responding. I finally worked up the courage to reboot (no other choice left).... It was a long and painful reboot but system finally started up and SP1 seems to be installed and running fine. Thanks again.

59 Posts

June 15th, 2004 23:00

Hi

It took me a total of 9 hours on regular dial up to download the Windows Xp Service Pack 1A. I stuck it out and it finally installed and works great.

Shelia

June 23rd, 2004 05:00

Sheila B by down loading SP1a have you got Microsoft Virtual Machine in your  programs now?Have you had gone to a web  site saying you need to down load Java Virtual Machine?I am interested if you have any problems.I have since day one of SP1a.

59 Posts

June 23rd, 2004 11:00

Can't you just download java virtual machine?

59 Posts

June 23rd, 2004 11:00

It's not listed in the programs list, haven't had any problems so far.

2 Intern

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18.8K Posts

June 23rd, 2004 14:00

Xtremely worried,

Windows XP did not include Microsoft Virtual Machine. SP1 did. SP1a did not, so if you have SP1 you do not have VM. Java services can be provided by Sun's Java Runtime Environment (which can be downloaded from here. Microsoft's Virtual Machine is no longer available from Microsoft but can be downloaded from the links here. (Note that you must download version 3805 first, then update it with version 3810.)

June 24th, 2004 00:00

Thankyou I now have a copy  of Microsoft virtual machine installed,although not solved other problems I have at least something that  works better.

59 Posts

June 24th, 2004 12:00

Denny

I have soft pack 1A, the other posting has be thinking, do I need to go download anything like the posting said. I haven't went to any websites that asked for it.

One more question, what do you have your cookies set at. I usually keep mine on medim and I have to set it to low to use the Dell forum.

Shelia

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