XP SP2 install problems

Question

I'm trying to run the install for XP sp2 but after the wizard does its backup I get a message 'Failed to install catalog files' and the wizard stops the installation. Any help?

User97502 · Answer

Disable any and all anti-virus or other malware software before trying the SP2 installation.

jcw52 · Answer

When you say disable, you are talking about just stopping it from running while I'm doing the SP2 install, correct? Not uninstall  Norton Anti-virus or SpySweeper right?

User97502 · Answer

Correct.  Temporarily stop the application from running.  You don't need to uninstall it.

jcw52 · Answer

That did not work? Any other suggestions short of re-installing XP

User97502 · Answer

Is this your first attempt to install SP2 on this system?  If so, have you checked on www.microsoft.com/Windows/catalog to see if your system is capable of supporting SP2?

Windows General

XP SP2 install problems

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