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20 Posts
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88788
August 31st, 2015 04:00
XPS 9343 unknown device (INT33A0) after upgrade to Windows 10
Hello,
I upgraded my XPS 9343 to Windows 10 and run several times the driver update "wizard" from the Dell support website (and also I re-installed manually all the latest verison of drivers from the "Find yourself" link and re-run the driver update wizard for an additional check).
Thus, according to the Driver update wizard and to windows Update my PC is up-to-date: I also tried "uninstalling" the device from Device Manager rebooting the PC, but without success.
Nonetheless, I still have an "unknown device" on the Device Manager (from control panel): the device has the following information
Any suggestion ?
No Events found!
ghepardo
20 Posts
1
August 31st, 2015 11:00
Hello,
I've found the solution myself, posting it here in case other users encounter the same problem.
I solved installing the latest version of Intel Smart Connect technology, downloaded from Intel website.
At the time if this reply the link is: downloadcenter.intel.com/.../Intel-Smart-Connect-Technology
ghepardo
20 Posts
0
August 31st, 2015 11:00
Hello,
googling around it seems that the driver comes from "Intel Smart Connect Technology", but I can't find any updated version of the software.
Can someone help out ?