Bluetooth keyboard

I am using Pocket cloud on an ipad to connect to my electronic patient records. I know that several keyboard keys do not function from other posts. However I am having problems with just basic functioning.

The keyboard is connected and works fine with other ipad apps. but with pocket cloud the key strokes are sometimes not picked up, slow or I get disconnected from the system.

Does anyone have experience with using a bluetooth keyboard with an ipad and Pocket Cloud.

David