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Version 2.1.235 Crashes when connecting via VNC
Version 2.1.235 Crashes when connecting via VNC
Updated to the latest version of Wyse PCP and since then I have not been able to connect via VNC. My screen will appear on my iPad briefly and then the application will close immediately. I have uninstalled and re-installed the app and the problem still happens. This only happens on my iPad, iPhone seems to work fine. It worked perfectly before the update!
Suchitha
925 Posts
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August 2nd, 2015 22:00
Thank you for your valuable information. you are right. It is an issue. We are looking into this.
Thanks!
Wyse PocketCloud Team
Suchitha
925 Posts
0
August 2nd, 2015 22:00
Thanks, I will provide this information to our ios experts. Thanks !
Wyse PocketCloud Team
bendavis-2015
7 Posts
0
August 2nd, 2015 22:00
Updated OSX PocketCloud Companion to v2.0.22a. Dual montors work if the primary monitor is on the left and secondary is on the right.
If the primary monitor is on the right then when you click on the secondary screen, the mouse event show up in primary screen. If you
try to use the primary screen, the mouse events are out of view (offset to the right, I assume).
Suchitha
925 Posts
0
August 2nd, 2015 22:00
Ekfaih, Are you holding it in landscape(horizontal)? can you please reduce the resolution on 27'' to same as the seocnd 1650* 1050?
Thanks!
Wyse PocketCloud Team
bendavis-2015
7 Posts
0
August 2nd, 2015 22:00
iTunes has an update and says its a new version Pocket Cloud Pro 2.2.214 but when you download it you still get 2.1.235.
The free Pocket Cloud is correct and appears to be working.
Update: Now got the correct Pro version. Dual monitors not working and app crashes often.
Suchitha
925 Posts
0
August 2nd, 2015 22:00
Hi Ekfaith, Can you please update your resolution on your desktop. Resolution should be atleast 1680*1050.
Wyse PocketCloud Team
Suchitha
925 Posts
0
August 2nd, 2015 22:00
Hi Ekfaith, Do you see this issue in portrait mode? In landscape mode can u click on zoom button. Does scaling up helps?
Thanks a lot!
Wyse PocketCloud Team