Issue with WDM 5.0 software deployment

Question

I have had WDM 5.0 Workgroup Edition installed since April and everything has been working fine.  I opened it today and got the following message: No valid licenses for Vendor: Wyse Thin Client Device Manager will no longer perform management functions on any device until the license violation(s) have been resolved as no grace period remains. As I was under the impression that WDM workgroup edition was a free license, I cannot imagine what is causing this message.  I do know that I am, in fact, unable to deploy any of my software packages stored in my repository.  Also, if I test connections to my repository, they all fail (FTP, HTTP, CIFS).  Could these failures be because of the license?  I know that I have not changed any passwords.  What are my options to fix this issue??

douglas1688 · Answer

Even in Workgroup Edition, make sure you have a license key in Configuration Manager | Licensing.

DarkKnight41 · Answer

A license key is listed there.  Is there somewhere I can get a new one?

RMontalvo · Answer

You get a free license, but you still need to activate and register the license. Got to www.wyse.com/kb

benjamin_elampa · Answer

Hello,

Can you please tell me if you have any D10DP devices discovered in WDM?

WDM 5.0 with hotfixes should update the device Vendor ID in the database to be Wyse device instead of PCOIP that used to be requires special license.

Ben

Wyse Software General

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