Thanks for your reply but I'm somewhat confused about those instructions.
Before making any changes I have a 2-pin jumper between pins 1+2 in the PWD connector and another 2-pin jumper between pins 2+3 in the RTCRST connector. These, I assume, would have been factory-fitted.
Point #6 doesn't advise which two pins should be linked on the RTCRST connector?
I'm beginning to wonder could the problem possibly be related to the fact that I'm connecting the Keyboards (I've tried a second one) via a USB dongle as the machine does not have a PS/2 connector on board?
peking97
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February 18th, 2021 11:00
Just a quick update. I was able to borrow a proper Dell USB keyboard and all back to normal now!
Once again, thanks for your help.
redxps630
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February 17th, 2021 19:00
peking97
13 Posts
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February 18th, 2021 02:00
Yes I've already tried that but no change.
redxps630
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February 18th, 2021 05:00
redxps630
9 Legend
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February 18th, 2021 06:00
try clear CMOs settings. To reset the CMOS and clear those settings:
Turn off the computer and disconnect the power cable from the electrical outlet.
Remove the computer cover.
Locate the 2-pin password connector (PSWD) on the system board.
Remove the 2-pin jumper plug.
Locate the 2-pin CMOS jumper (RTCRST) on the system board.
Move the 2-pin jumper plug from the password jumper to pins into the CMOS jumper.
Plug in AC power to the system and wait ten seconds for the CMOS to clear.
Move the 2-pin jumper plug back to the password jumper.
peking97
13 Posts
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February 18th, 2021 06:00
Okay. Just fitted a brand new CMOS battery but still the same!
redxps630
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15.4K Posts
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February 18th, 2021 09:00
Re: 2-pin jumper between pins 2+3 in the RTCRST connector
move this jumper plug to pin 1+2 of the RTCRST jumper, wait 10 sec, move it back to 2+3.
no need to touch the password jumper plug.
peking97
13 Posts
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February 18th, 2021 09:00
Thanks for your reply but I'm somewhat confused about those instructions.
Before making any changes I have a 2-pin jumper between pins 1+2 in the PWD connector and another 2-pin jumper between pins 2+3 in the RTCRST connector. These, I assume, would have been factory-fitted.
Point #6 doesn't advise which two pins should be linked on the RTCRST connector?
Can you advise further and thanks for your help.
peking97
13 Posts
0
February 18th, 2021 10:00
Okay I've done that but still no change.
I'm beginning to wonder could the problem possibly be related to the fact that I'm connecting the Keyboards (I've tried a second one) via a USB dongle as the machine does not have a PS/2 connector on board?
Or could it be the dongle that is faulty?