32 Posts
0
15884
June 15th, 2021 05:00
Dell diagnostics - power button cable failure
Ever since I changed my case and power supply, I am getting this error message during the BIOS diagnostics:
Error code 2000-0716
My computer is all turning up and running fine. Power and reset - both buttons work as expected. I followed this link:
to attach the cables to the motherboard. Two power LED(+ve and -ve)-I didn't connect as they are not on the Computer case. My case is this:
IAN LI LANCOOL II MESH PEROFRMANCE BLACK Tempered Glass ATX Case -Black Color -LANCOOL II MESH PEFORMANCE-X
If I follow this post:
https://www.dell.com/community/XPS-Desktops/XPS-8900-SA-error-code-2000-0716/m-p/7537303#M47725
then there is nothing to worry.
Does somebody knows how to suppress this BIOS diagnostics and if needed, how to bring it back?
I have dual boot Windows 10 and Ubuntu Linux - so I don't want this diagnostics which expects me to click continue.
My case is this:
https://www.newegg.com/black-lian-li-lancool-atx-mid-tower/p/2AM-000Z-00063?Item=9SIAFSTBDA3077
JOcean
9 Legend
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12.6K Posts
1
June 15th, 2021 08:00
Try uninstalling Support Assist which will eliminate the error message. The forum post you referred to is correct. It is due to the proprietary nature of Dell connections and nothing to be concerned about.
Also a lovely case and highly recommended in reviews.
ashutoshsharma
32 Posts
0
June 15th, 2021 05:00
My case is this:
https://www.newegg.com/black-lian-li-lancool-atx-mid-tower/p/2AM-000Z-00063?Item=9SIAFSTBDA3077
ashutoshsharma
32 Posts
0
June 19th, 2021 07:00
Uninstalling support assist is not helping. I still get that ePSA diagnostics at start-up with pops up false alarm and I can never get rid of that.
CTG_8273
2 Intern
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514 Posts
0
June 20th, 2021 07:00
@JOcean
Why can I not see the images of the case?
JOcean
9 Legend
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12.6K Posts
0
June 20th, 2021 10:00
Try this site per the link.
ashutoshsharma
32 Posts
0
June 21st, 2021 16:00
I already knew that link. Is there any other suggestion. My computer's power and reset button is working fine. How I can disable this ePSA check at start-up. I uninstalled support assist but this ePSA check is not going away.
ashutoshsharma
32 Posts
0
June 24th, 2021 21:00
I connected the power LED also based on this link .
Unfortunately, even after that I still get this annoying message at the time of ePSA which can't be disabled it seems.