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Dell Visor, non-Dell PC, USB 3 issues
Been running the Dell Visor on my current configuration for the past few months with relativity little issues until the other day.it started rebooting inside the WMR portal and now when it's plugged in to a USB port makes the port instantly report as being
USB 2 and not 3.0 /3.1
Tried buying a powered USB 3 HUB, an add in PCIE USB card, clean winfows install , bios updates etc
Trying to raise a service ticket with dell and it's saying my tag isn't recognised
CN0V1P78*********B2A00A001
So frustrating :(
Dell-SreejithR
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January 1st, 2019 09:00
Hi NickGonz,
Thank you for your message. What is the system model in question here?
Does the device gets detected in device manager? Do other devices apart from the VR headset get detected on the same port?
NickGonz
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January 1st, 2019 09:00
My dell vr wont recognize my usb 3.0 when i put it into the port. It has worked and then all of a sudden it has been saying i have to usb 3.0 posrts. Help please