I am trying to install:

Intel-Management-Engine-Components-Installer_33K9H_WIN_2052.15.0.2069_A01_01.EXE

I am not the first person to have problems installing IMECI, though others have had the issue with laptops rather than a desktop (XPS8940). I have tried all the suggestions listed elsewhere so wonder if anyone has any other ideas.

I have tried updating through supportassist and through downloading the update from the Dell site. I have tried uninstalling the device (telling the device manager to delete the driver) and reinstalling. I have used the Microsoft uninstall software program as suggested. I have carried out reboots in between each stage.

All without effect: Supportassist continues to tell me that the driver needs updating and when I check in the device manager the old driver is still listed.

The only oddity that I have found is that the device is listed as “Intel(R) Management Engine Interface #1”. I have not seen the “#1” mentioned anywhere else in the descriptions.

Any suggestions would be appreciated. I am out of ideas at the moment.

Joules