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January 29th, 2022 07:00

Killer control center issues

Hi there,

Been having an issue with my Killer Control Center for a few weeks.

Killer card spec :

DroZ3_0-1643468844302.png

Having the following error message everytime I boot my 8940 and everytime I try to open Killer Control Center :

DroZ3_1-1643468928357.png

 

I have tried updating to the latest driver on Intel site (KillerPerformanceSuite_3.1122.182_Win10-11x64.exe) but I get the following error message :

DroZ3_2-1643469092821.png

 

Anybody has the same issue ???

Thanks in advance for your help.

 

 

Moderator

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27.7K Posts

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301 Points

January 30th, 2022 01:00

We tried reaching you on a private message asking for the Service Tag number to ascertain the warranty but did not receive a response. Please feel free to reply to the private message whenever you are available.

1 Message

August 24th, 2023 03:45

@DELL-Cares​  So if the warranty expired a month ago, you will not post a simple fix here?

7 Practitioner

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August 24th, 2023 12:25

@Maverickmax​ 

I had the problem or something similar.

What I did was get the Killer 1650i s/w from intel, using Revo (I recall) removed the Killer s/w and then reinstalled, problem was fixed...

I might have used Device Manager to Uninstall the driver as well, not sure which but it did involve uninstalling before the install.

12 Elder

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August 24th, 2023 19:00

@DroZ3  Always include exact PC model and version of Windows in your posts.

Do you really need/want any of the Killer stuff?  It -mostly- just slows down Ethernet and WiFi performance, and collects data.  Every time Intel updates the software, there are new/more problems. The last Killer update pushed by Windows Update killed upload speed. 

You only need the Killer driver (listed in Device Manager) and not the entire Performance Suite. I'd open Start>Run>services.msc and change the Startup type for each Killer service to Disabled. Then open Task Manager and if any Killer apps are listed on the Startup tab, disable them there too. Then just reboot PC.

FWIW, Dell only warranties software for first 30 days and hardware for 1 year from invoice date (not delivery date), unless you purchase an extended hardware plan....

(edited)

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