XPS 8900, USB Controller failed state

Dell xps 8900 i7-6700 Windows 7 Pro

"The USB Controller is in a failed state..."

A little background, I have a Kworld USB video capture stick: UB445-U that I installed on this system but it took forever to do so. I tried different drivers, setting windows to not update or install the drivers automatically etc., changed BIOS settings from RAID to AHCI etc.
I finally got it to install doing all the former and by hooking the device to an unpowered USB hub into either of the top USB 2 ports.
Trying to get the Kworld stick installed and trying so many different ways to do it some how messed up the system. It thought it was in the UK and set the time zone and keyboard as such and would reset it to that after every new boot plus other odd things I can't quite remember now.

Chrome searches were also giving weird results then I realized I had the "Chromium" search bar from a sneaky imgburn install. I tried to uninstall all the "Chormium" junk but couldn't figure out if I had removed all of it...

No problem, I had managed to get the Kworld stick installed before so I decided to do a factory refresh (I still haven't figured out what that really is because I can find nothing online from Dell or elsewhere that even mentions "refresh", only reset, recovery, or restore?)
After the factory refresh I decided to install the Kworld stick with the fresh Windows 7. It wouldn't install.
The install program runs a quick system check and says:
(green check mark followed by)DirectX is 9.0c up (I'm guessing it means I have a newer version?)
(red exclamation point followed by)You don't have any host USB 2.0 port on your computer.
(green check mark followed by)You have enough privilege to install software on this computer.
(green check mark followed by)Your Windows version WindowsXP SP2.

I tried installing the Kworld on a Lenovo and an HP,  both Windows 7 64 bit and it installed perfectly on  both.

I decided to investigate the Kworld warning of  "you don't have any host USB 2.0 port on your computer." statement and finally found the Windows USB Troubleshooter.
Installed and ran it and immediately get: "The USB Controller is in a failed state or is not currently installed..."
Running the Windows USB Troubleshooter on the Lenovo and HP laptops reports all is fine.

I've searched everything on this site I can find on any xps 8900 USB troubles. I've done everything on the Dell site "How to troubleshoot USB issues.(https://www.dell.com/support/article/us/en/04/sln115082/how-to-troubleshoot-usb-issues?lang=en#Refresh_USB_Controller_Hub)

I've searched Intel USB 3.0 eXtensible troubles and have found nothing. I'm the type that can usually find enough info and piece together a fix even if I never find anything that's a direct copy of the problem I'm facing. The Dell SupportAssist on this machine broke back in December and now just hangs when it gets to the hardware part of the test so that program isn't helping and the ePSA in BIOS finds nothing wrong and device manager shows all is well.
Doing a factory refresh hasn't fixed it and now I'm out of ideas.

Anyone with anything similar?