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January 16th, 2024 14:49
XPS 8910, cannot get working clone
Hi All,
Please be patient with me on this one. I've had a rough run with this one!
I have read what should be very helpful past posts with people having issues cloning, changing BIOS/UEFI etc. and it has not helped solve the issue.
I have an XPS 8910 that was loaded with Win10Pro on a samsung 9x series ssd.
I successfully cloned it to a new timetec using DiskGenius (which has cloned my other PCs without any issue). It has caused errors BOTH on the original boot disk AND the clone. The original goes to the "reinstall" error screen and the clone tries to diagnose but none of the menu options help.
I was cloning this before doing anything else with the machine so I'd have a safe backup before any installs or anything.
I purchased this without recovery data.
I really want Win 7 Pro 64-bit on it.
I purchased a working HDD pull which boots perfectly Win7Pro64-bit. Similar issue.
I simply cannot get a working clone of that either. I have tried on samsung 9x series, timetec etc.
Yes, for Win10 UEFI Raid.
I've tried just with one drive just with the other.
win7 legacy BIOS AHCI.
I've placed on proper sata connector order, items always appear in BIOS.
I believe I can get the computer service # from BIOS and get dell to provide fresh win10 install, but what is the point if it takes me back to exactly where I started?
I want to clone and work from clone.
I also have a pull Dell opti samsung 840 ssd that can boot the computer, but cloning that successfully will not boot either.
Please advice if you have thoughts. P.S. Macrium no longer free. I don't want to make a purchase of another clone software if it is a Dell proprietary issue that is just never going to work.
Thank you so much for reading.



redxps630
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15.2K Posts
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January 16th, 2024 16:26
To clone the ssd w Win10 pro, you first need to have the original ssd working fine w/o error. That is a prerequisite. If your original ssd OS is messed up, but you have no recovery, then clean install might be easiest cut of the Gordian knot.
Re: I purchased a working HDD pull which boots perfectly Win7Pro64-bit
if that original HDD is still working w/o error after you tried to clone it, pls confirm bios>SATA operation is AHCI and not RAID. If yes, you can use Windows own “create system image” and “make a recovery usb drive” software as well as an external usb hard drive to clone the HDD on a new drive. Note new ssd or HDD must be of same or larger capacity. You do not need to use any third party software, but you need (1) external HDD large enough to save the system image (2) a small usb flash drive at least 2GB
theucusa
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January 16th, 2024 22:46
So, the cloning issue partly due to the DiskGenius software.
Resolved Win7 clone with Macrium trial.
Win10Pro honestly don't know how it created errors on the original disk.
But, cannot recover or repair.
I tried entering my service tag to DL the Dell image Win10 from another computer, but the server on their end gives a connection error over and over. I tried the bot help, and of course warranty expired.
Don't know if they simply don't offer the image DL for an older system, but would be nice if they did.
redxps630
9 Legend
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15.2K Posts
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January 16th, 2024 23:39
it is futile trying to download a win 10 image from Dell server. if you do not have a system recovery point or a back up then clean install is easiest way out of dilemma. lesson is to have a system image saved on an external hdd for one of those days you need a recovery. this is safer than relying on a factory restore partition on the operating disk drive
theucusa
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January 17th, 2024 00:03
Yeah agreed. The issue is that the OS on the boot cd was messed up while I was cloning the drive. I had already made an image, but the 8910 has driver issues that made the keyboard and mouse unusable booting from WinPE. I dont know how it created an error "reading" from the C drive, but it did. So, I do not have a recovery to restore from.