This one:

https://www.ebay.com/itm/2-5-hard-drive-caddy-sled-for-Dell-Optiplex-7071-YHNFX-CN-0YHNFX-/143682306...

looks promissing.  Will give it a try.

Thanks for your kind help.

Tak

Aha!  This guy does not ship it to Japan.   Gave up.

Thank you! We have received the required details. We will work towards a resolution via private messages to ensure the security of your information. In the meanwhile, you may receive assistance or suggestions from the community members as well.

"Report Unresolved Customer Service Issues
here"

This link does not work.  Response code 404 comes back after send button is clicked

Then try this link

https://www.dell.com/support/incidents-online/us/en/19/email/unresolved

This one:

https://www.amazon.com/X9FV3-Hard-Drive-Bracket-Adapter/dp/B07MLGVWSM

does not fit.  I bought it.

Ask @DELL-Chris M  that model is not one I recommend buying due to the proprietary power supply.

EDIT looks more like YHNFX CN-0YHNFX

https://www.ebay.com/itm/2-5-hard-drive-caddy-sled-for-Dell-Optiplex-7071-YHNFX-CN-0YHNFX/

2.5” hard drive caddy  YHNFX, CN-0YHNFX

but I'm not sure

https://www.dell.com/support/home/en-us/product-support/product/xps-8940-desktop/docs

https://topics-cdn.dell.com/pdf/xps-8940-desktop_service-manual_en-us.pdf

Online service manual

https://www.dell.com/support/manuals/us/en/04/xps-8940-desktop/xps-8940-service-manual/working-inside-your-computer?guid=guid-dd3ae169-a824-4f1d-832e-585b176f6faf&lang=en-us

2.5-inch hard drive

3.5-inch hard drive

YHNFX caddy part number is white label with QR code.

2.5 Caddy

@speedstep 

The Link works put when you report an issue they never reply.

Haha,

They replied, surprisingly.  But the answer is very stupid.  I thought it was an escalation path, but not.  The message says "we do not have technical expertise.  Kindly visit (URL) Dell support".

I told in the memo that the tech support never worked.  Nevertheless,,,

takfuji

Haha,

They replied, surprisingly.  But the answer is very stupid.  I thought it was an escalation path, but not.  The message says "we do not have technical expertise.  Kindly visit (URL) Dell support".

I told in the memo that the tech support never worked.  Nevertheless,,,

@takfuji 

They really said that? You should ask them what do they have.

Yes, it's beyond getting angly, and very funny.

Here is the copy of the response:

We’re always there for you!
Dear Customer,
Thank you for contacting Dell Online Customer Care.
I understand from your email that you are facing technical issues with your product. We apologize for the same.
Unfortunately, we do not have the technical expertise to assist you with this concern.
Kindly visit: https://www.dell.com/support/home/en-jp for further assistance.
Please let us know if you have any other questions. Simply reply to this email and we will be glad to assist you.
Thank you for choosing Dell. We appreciate your business.
Azizunnissa Arcot
Dell | Customer Care

 They are always there for us!   Hahaha.

Berore this, I gave four calls,  namely,  support, tech support, sales, and HQ main number.  The last one resulted in a call back from sales again.

All of them were helpless.   So, I gave up. Relying to Dell support is a waste of time. 

I will make the carrier by myself.  DIY of bending and cutting plastic is a sort of easy business.  While Speedstep's second suggestion was the right answer, the eBay guy does not ship to Japan.

I too only got one caddy and frustrating run-around from Dell.  The "Solution" in this thread is NOT A SOLUTION.  Telling someone to buy something from eBay that's actually for a different model and may or may not fit is hardly a solution.  DELL needs to solve this.  In a different topic's thread about cooling, I saw someone's photo of their machine (a non-SE 8940) and it had BOTH caddys!

Dell's web site says it can hold two 3.5" HDDs, but without the second caddy, you cannot add two.

Dell's web site has a photo and a video of the inside, and in both you can clearly see both caddys.

Why is Dell short-changing their customers?

I have a 13 year old XPS 730x that not only came with caddys for all 4 HDD slots, it came with power and SATA cables run to those slots as well as to all the front bays (it has three 5.25" and one or two 3/5" front bays as well as the HDD bays).  It's also built like a tank, well cooled (more fans than my new one), has lights inside when you open the door, and came with an app that lets you configure the fans.  Before that 730x, I had a much older XPS, and it too came with everything you'd need to expand.  In comparison, my new shiny 8940 is an embarrassment to the XPS label.

TYPO:  I meant to say two 2.5" drives/caddys, not 3.5".

I contacted Dell today and was able to order the 2.5” caddy for $9.99; excluding tax.  Shipping was free.  The part number they gave me was YHNFX.  This is a LOT cheaper than buying off the eBay scalpers.