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October 10th, 2018 17:00

Audio not working. Says "No Audio output device is installed

My audio on my XPS 13 9350 has been working fine in the past. Then, I left for a couple hours. When I came back, I couldn't increase or decrease my volume. When hovering over the sound icon, it says "No Audio Output Device is installed." I tried some solutions, but they don't work.

Someone please help!

2 Posts

October 11th, 2018 10:00

Hi I found a solution to this!!! 

My audio also stopped working today on my Dell XPS 13 9350, and I spent hours trying to fix and I finally did! 

Google "Support for XPS 13 9350 Drivers & Downloads" and go on Dell's website.

Scroll down until you find "Realtek ALC3266/3246 High Definition Audio Driver" and download that.

After downloading it, open it up, run it, and follow the steps that it gives you.

Then your laptop will restart and VOILA your audio SHOULD work again, at least, that's how I got mine to start working again. 

I hope this works for you!!! :) 

1 Message

October 10th, 2018 19:00

The same thing happened to me. 

1 Message

October 10th, 2018 20:00

Same thing happened to me, on this exact same date, and I remember there was an Windows update when I shut down the laptop earlier. So I restored the machine to a point before the update. And voila, the speaker's working again! Hope yours will too.

October 10th, 2018 20:00

Same here as well. Today.

1 Message

October 10th, 2018 22:00

Yes, happened to me to but I have managed to fix it. I had to reinstall the driver manually and it's now working again.
The problem is with Dell update issuing an update for Realtek but it seems to fail in some way. After reinstalling the driver Dell update still pops up asking me to update but i'm not going to for now.

1 Message

October 10th, 2018 23:00

Exact same thing happened to me , can someone tell me how to rectify the problem, I'm a retired businessman who had an IT dept to sort out my laptop issues so make it easy please.

2 Posts

October 11th, 2018 00:00

Hi there,

The same issue happened to me today. But now I've resolved it by reinstalling the driver. Maybe you can try the methods in this post: https://www.drivethelife.com/windows-10/fix-no-audio-output-device-is-installed-windows-10.html

1 Message

October 11th, 2018 01:00

Same issue here, the audio driver disappeared this morning. (I have the XPS 15 from 2016).

Didn't install the "Driver Talent" suggested in another comment because it looks fishy / bloatware

Downloaded the Realtek High Definition Audio Driver directly from the vendor : https://drivers.softpedia.com/get/SOUND-CARD/REALTEK/Realtek-High-Definition-Audio-Driver-6-0-1-8287-for-Windows-10-64-bit.shtml

Installed the cab from Device Manager and it's fixed

October 11th, 2018 11:00

My XPS 13 says the same thing as of today at 11:58 am MST which is the exact same time the IntcDAud was added as a driver service - intcdaud.inf_amd64_6c37b9b3e50bbb9b device was automatically installed at the same time, listed under the events tab!

3 Posts

October 11th, 2018 12:00

Thank you so much! It works now! :)

October 11th, 2018 13:00

Thanks! It worked for me!

2 Posts

October 11th, 2018 14:00

Hey no problem! I'm glad it worked out for you too! :D :) I was getting really stressed out because I couldn't listen to my music on my laptop. 

17 Posts

October 11th, 2018 17:00

Thanks so much for this solution. Works perfectly! kudos xxx

October 11th, 2018 19:00

The windows 10 October 2018 update has once again caused the error for audio not working in several pc's. not only for dell but other brands too. here is how to fix No Audio Output Device Is Installed error In Windows 10

It should also be noted that windows have temporarily paused the new update rollout.

October 11th, 2018 19:00

Yeah same here, after an automatic update was made! I have been searching for solutions on the web for 2 hrs now but nothing seems to work. I tried the recovery system and no luck! 

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