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32 Posts

384

January 29th, 2023 08:00

Bluetooth suddenly disappeared XPS 15 / Windows 10

Bluetooth suddenly disappeared XPS 15 / W10

 

I was using my notebook today when suddenly I noticed my wireless  mouse stopped working

The bluetooth icon on the notification panel is gone.

I do not see any bluetooth in device manager

Windows and drivers are up to date.

 

It happened to me a years ago and cannot remember what I did to solve the problem.

1 Rookie

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32 Posts

January 29th, 2023 09:00

additional info:

 

I found bluetooth in Device Manager under "view hidden devices"

jgl51_0-1675011807166.png

 

If I click any on the above line I see an error message code 45:

 

jgl51_1-1675011879415.png

 

 

1 Rookie

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32 Posts

January 29th, 2023 09:00

I ran the Dell diagnostic tool and got two errors but NO suggestion for action!!

 

jgl51_0-1675014367200.png

 

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