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August 24th, 2019 14:00
Brightness controls do not affect brightness
For the past couple of months, I have been having issues with my brightness. When I use the brightness keys or change it in settings, the levels change on the indicators, but my screens brightness does not change. In order to change the brightness, I have to set it to the level I want then restart the computer. All of the most recent updates are currently installed.
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U2CAMEB4ME
6 Operator
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6.2K Posts
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August 24th, 2019 16:00
Welcome to the Dell Community @daytonwinter
To better assist you, we would need the exact model number of your laptop/desktop???
Identify your Dell:
https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563
Best regards,
U2
PLEASE DO NOT POST ANY SERVICE TAGS!!!
daytonwinter
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August 24th, 2019 17:00
XPS 13 9360