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August 24th, 2019 14:00

Brightness controls do not affect brightness

For the past couple of months, I have been having issues with my brightness. When I use the brightness keys or change it in settings, the levels change on the indicators, but my screens brightness does not change. In order to change the brightness, I have to set it to the level I want then restart the computer. All of the most recent updates are currently installed. 

6 Operator

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6.2K Posts

August 24th, 2019 16:00

Welcome to the Dell Community  @daytonwinter 

To better assist you, we would need the exact model number of your laptop/desktop???

Identify your Dell:

https://www.dell.com/support/contents/us/en/04/category/product-support/self-support-knowledgebase/locate-service-tag?dgc=SM&cid=226210&lid=spr2429124398&linkId=69606563

Best regards,

U2

PLEASE DO NOT POST ANY SERVICE TAGS!!!

1 Rookie

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2 Posts

August 24th, 2019 17:00

 

XPS 13 9360

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