Thank you for your message. I apologize for the inconvenience caused.
Did this issue start after any updates like Windows or BIOS updates?
Please run a hardware diagnostic by following the video on this link http://bit.ly/2fJuGXB & check if there is an error.
Is there any external device connected to the computer apart from the docking station?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
Dell-SreejithR
4 Operator
•
3.4K Posts
0
November 1st, 2018 09:00
Thank you for your message. I apologize for the inconvenience caused.
Did this issue start after any updates like Windows or BIOS updates?
Please run a hardware diagnostic by following the video on this link http://bit.ly/2fJuGXB & check if there is an error.
Is there any external device connected to the computer apart from the docking station?
For my reference, please click on the message tab next to your avatar– click “New Message” & search for my Dell username (Dell-Sreejith R) & send a private message with the service tag, registered name & email address.
Click here to find the service tag - https://dell.to/2xXUCUW
ejn63
10 Elder
•
30.7K Posts
0
November 1st, 2018 09:00
Run a crash dump analyzer like WhoCrashed to see what caused the problem.
http://www.resplendence.com/downloads