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4 Posts
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427
November 7th, 2022 07:00
Can't connect to private network
I have no problems connecting to public wi-fi but my landlord has a private network accessed by either typing in the SSID and password or pressing hidden network and doing the same thing. It used to connect fine but for the last two months has stopped working and only shows 'connected, no internet'. I have tried what I believe to be all of the methods on the internet for the 'connected, no internet' problem and therefore conclude it must be the laptop/drivers.
Killer(R) Wi-Fi 6 AX1650x 160MHz Wireless Network Adapter (200NGW)
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filbert
6 Operator
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1.8K Posts
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November 7th, 2022 08:00
Do you have a software firewall running on your laptop? If so, try disabling it temporarily to see if that makes a difference.
Many Killer WiFi card users report Killer cards blocking access to certain web sites and networks. IIRC, some settings needed to be changed. Open Killer Control Center or Killer Network Manager | Settings: disable Killer Prioritization Engine. Under System Settings: disable Advanced Stream Detect.
If that doesn't make a difference, disable other Killer enhancements.
You could also uninstall all Killer software.
A Dell Community Manager added this: Device Manager | View | Show hidden devices | Expand Network adapters | Right-click Microsoft WiFi Direct Virtual Adapter | Disable device
Saltgrass
6 Operator
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4.3K Posts
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15.9K Points
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November 7th, 2022 12:00
Have you spoken to the landlord, maybe a change was made to the private network or that router needs rebooting.
chapmajw
4 Posts
0
November 7th, 2022 13:00
have now tried all of the above including rebooting with no luck.
chapmajw
4 Posts
0
November 7th, 2022 13:00
My phone connects just fine so it must be the laptop
d5123101
2 Intern
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457 Posts
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November 8th, 2022 06:00
Have you ran the Windows Network troubleshooter? Have you tried a network reset and then reentering the network details (as a network reset completely clears them).
chapmajw
4 Posts
0
November 8th, 2022 08:00
Have tried both of the above multiple times in the past with no luck.
d5123101
2 Intern
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457 Posts
0
November 8th, 2022 08:00
Have you tried completely uninstalling the WiFi card driver from device manager and letting it reinstall?
John harper
2 Intern
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346 Posts
0
November 9th, 2022 02:00
Reload the web page.
Check your Wi-Fi.
Look at the date and time on your device.
Clear your cookies and cache.
Go incognito.
Check your antivirus software.
Update the operating system.
Carefully proceed.
Regards,
Jimmy