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January 18th, 2024 21:02
Dell dropping support for Ubuntu Linux
I keep getting confused and unhelpful statements from Dell support people stating that Dell is no longer supporting the computers they sold with Ubuntu pre-installed. This, of course, is wrong since companies should stand behind products they sell.
But can someone explain exactly what the situation is and why the change? The closest to a coherent explanation I got is that it's just the same as Dell no long supporting Windows 7 because MS does not support Windows 7.
The problem, of course, is that 20.04LTS is supported by Ubuntu until April 2025.
So I'd love a clear and honest explanation about Dell's policy change.
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oerthling
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January 19th, 2025 13:25
I've been ready to upgrade my XPS 13 again and have been looking for XPS 13 with either Qualcomm Elite or new Intel Ultra 2 chipset as developer edition.
Nothing available or annunced that I can find.
The laptop models that do offer LInux still offer 22.04 whcih looks increasingly out of date now that 24.04 has been out for 8 months.
Barton George changed jobs and there's 0 news about Project Sputnik.
It looks like Linux/Ubuntu at Dell is dying.
Some sort of announcement either way would be helpful.
Officially supported Linux was a key reason for buying XPS laptops. Without that Dell stops being an option for me.
DellEric2023
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January 19th, 2025 14:00
The fact that no one from Dell has replied to my post of a year ago from yesterday maybe says something about the level of concern they have for their customers.