Thank you I contacted the seller who told me everything was working fine. Windows was already installed. I think it should be a problem with the hard drive so there is nothing I can do. Each I try to turn it on , it stays on the Windows welcome page and never start.
U2CAMEB4ME
4 Operator
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6.2K Posts
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March 7th, 2020 08:00
Welcome to the Dell Community @Damrln
First thing would be to contact the seller and discuss exchange or return for refund.
If it was purchased "As Is" then try to reinstall Windows???
Best regards,
U2
Damrln
2 Posts
0
March 7th, 2020 10:00
Thank you I contacted the seller who told me everything was working fine. Windows was already installed. I think it should be a problem with the hard drive so there is nothing I can do. Each I try to turn it on , it stays on the Windows welcome page and never start.
U2CAMEB4ME
4 Operator
•
6.2K Posts
0
March 7th, 2020 11:00
@Damrln
The best thing would be to arrange for a return.
Regards,
U2