I also have a 4 years old Lenovo ThinkPad laptop that I also keep it charged 50-55% and it has 23 cycles (Dell doesn't show numbers of recharging cycles) and the battery is like new. I tested yesterday a full discharge - charge and I can tell that I can use may laptop on battery like the first day. And fully discharged doesn't show me that the battery has reached the end of life. So a statement that 18-24 months is a normal lifespan doesn't stand up. Maybe is normal for someone who use the laptop most of the time on battery and not as a desktop workstation. I had a Dell made in Irland that after 7 years (4 years used + 3 years closed in the basement) the battery lasted for at least 4 hours of normal internet navigation browsing.
I had a lot of laptops over the years and this one is the first one whose battery has died suddenly.
I also have right now a Dell Latitude 5591 (i7-8850H) (and I keep it the same at 50-55% battery level) and I hope that I won't receive the same message that the battery has reached the end of life even if the laptop has only 200 hours of usage in 2 years.
Once again, I am very dissapointed and shame on Dell!
18-24 months is a normal lifespan, so yours has exceeded the expectations for the battery.
What's likely is that the battery was on the edge of expiring from age and use, and discharging it completely (doing so even once or twice can permanently damage it, which is why it's not recommended to do so) pushed it over the edge to oblivion.
BogdanBBO
24 Posts
0
December 4th, 2020 09:00
I also have a 4 years old Lenovo ThinkPad laptop that I also keep it charged 50-55% and it has 23 cycles (Dell doesn't show numbers of recharging cycles) and the battery is like new. I tested yesterday a full discharge - charge and I can tell that I can use may laptop on battery like the first day. And fully discharged doesn't show me that the battery has reached the end of life. So a statement that 18-24 months is a normal lifespan doesn't stand up. Maybe is normal for someone who use the laptop most of the time on battery and not as a desktop workstation. I had a Dell made in Irland that after 7 years (4 years used + 3 years closed in the basement) the battery lasted for at least 4 hours of normal internet navigation browsing.
I had a lot of laptops over the years and this one is the first one whose battery has died suddenly.
I also have right now a Dell Latitude 5591 (i7-8850H) (and I keep it the same at 50-55% battery level) and I hope that I won't receive the same message that the battery has reached the end of life even if the laptop has only 200 hours of usage in 2 years.
Once again, I am very dissapointed and shame on Dell!
ejn63
10 Elder
•
30.7K Posts
0
December 4th, 2020 09:00
18-24 months is a normal lifespan, so yours has exceeded the expectations for the battery.
What's likely is that the battery was on the edge of expiring from age and use, and discharging it completely (doing so even once or twice can permanently damage it, which is why it's not recommended to do so) pushed it over the edge to oblivion.