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January 14th, 2020 22:00

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October 8th, 2020 13:00

Hey guys,

Yeeehaw! I have the same laptop and i'm having similar problems after cleaning my fans and re-applying thermal paste.

Unlike OP, I actually took the 5 minutes the research the stop code / pretty colors blinking light code (mutters *silly millennial expressions ) and its telling me it is a RAM FAILURE.

Now, I didn't touch the ram. *start yelling here*. "WHY GOD WHY ME?" Not my $3000 with a GTX 1050 gaming that I do not even have time to play games and I'm still stuck on the level in Bioshock 2 with the big daddy... ANYWAY,  not like this!

This is where I am stuck. Dell support, i needz yOuR HeLp pLeAzE. O.K?

 

Crucial detail: There was too much thermal paste applied from the last time I open for cleaning. There is a small thermal paste outside the CPU die and cotton residue... I don't know how fragile this laptop is to applying too much thermal paste and cleaning with cotton swabs and paper towels that leave behind pieces of cotton if you are not careful to not rub in too much. *sigh* I feel frustrated that it is not turning n and giving me a MEMORY FAILURE...

 

Tip to anybody cleaning -- Don't put the case screws back in until the problem is fixed and you can take out the heat sink/thermal unit without taking out the fans. I learned this the hard way.

 

@max456  (A.K.A kiddo)  @number2 @member3

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