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194

August 28th, 2022 22:00

Dell XPS will not turn on

XPS 13 9310 2-in-1

XPS 13 9310 2-in-1

Hello, 

At first it said that it had no service tag, so I input it. Then I restarted my Dell XPS and now it won't turn on. The light is blinking amber twice and white three times. I searched online and it said that pattern meant that there is no memory/ram detected. How can I fix this?

Dani56_0-1661750150666.jpeg

 

10 Elder

 • 

30.2K Posts

August 29th, 2022 03:00

On this model, the RAM is soldered onto the system board -- the mainboard needs to be replaced.

 

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