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August 28th, 2022 22:00
Dell XPS will not turn on
XPS 13 9310 2-in-1
Hello,
At first it said that it had no service tag, so I input it. Then I restarted my Dell XPS and now it won't turn on. The light is blinking amber twice and white three times. I searched online and it said that pattern meant that there is no memory/ram detected. How can I fix this?



ejn63
10 Elder
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30.2K Posts
1
August 29th, 2022 03:00
On this model, the RAM is soldered onto the system board -- the mainboard needs to be replaced.