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783

January 8th, 2022 07:00

Flickering Screen, Grey, Black Bars

I have a new XPS 17 9710

11th Gen Intel(R) Core(TM) i9-11980HK @ 2.60GHz 3.30 GHz

32.0 GB

 

On startup the screen has started flickering as the images below show.  It's started quite randomly today, it seems if I hold down the top right button for 20 seconds the screen then starts working normally.

The screen appears fine if I start and enter the bios as well so is only happening when Windows starts.

Any suggestions or help appreciated, it's only about 1 month old and has been fine up until now.

20220108_143136557_iOS.jpg20220108_143138971_iOS.jpg20220108_143137329_iOS.jpg

 

 

Moderator

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27.5K Posts

January 8th, 2022 07:00

Hello, I see you are looking for technical assistance. If you need our help, you can start a Private message with us and we will be happy to assist you.

 

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