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1 Rookie
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3 Posts
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259
May 4th, 2023 03:00
Integrated camera not working
The camera stopped working and in teams it says 'no available camera found'. I have gone through all the troubleshooting, the camera is in my devices, I have checked drivers, uninstalled, reinstalled but nothing seems to be working. Could it be a hardware issue?
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DELL-Chris M
Community Manager
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May 4th, 2023 04:00
Before our users can assist, you need to reply back with more data =
* What specific Laptop model?
* What operating system is installed?
* How long have you had the Laptop?
* How long have you had the issue?
flynnc
1 Rookie
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3 Posts
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May 4th, 2023 04:00
Hi - here's the additional info
* What specific Laptop model? XPS 13 9315
* What operating system is installed? Windows 11 pro
* How long have you had the Laptop? 2 months
* How long have you had the issue? Had the issue 1 week (stopped working on 26 April)
I will start a chat as it is still under warranty. Thanks
flynnc
1 Rookie
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3 Posts
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May 4th, 2023 08:00
I've had no response on the chat help this afternoon so anything you can do to suggest would be appreciated thanks.