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August 27th, 2021 09:00

Internet Issues after KB5005033 Windows Update

Seeing frequent connection problems on my XPS 15 (9560). Running Windows 10 Pro w/ 21H1, OS Build 19043.1151, and no firewall or AV protection other than what's built into Windows.

After installing KB5005033, my internet connection icon stayed connected/up but connections to various internet assets would fail to load, seemingly randomly. Broken images, connection resets, and portions or all parts of web pages would not load.

I tried a couple of different browsers, including Chrome (latest version) and Firefox, but the same problem existed. I also tried the Postman app outside of the browser and it failed frequently as well. Failures weren't continuous but were frequent enough that I couldn't work normally. The only error messages that would appear in console logs were ENOBUFS in Postman and 0x80070008 in Chrome.

My connection is ethernet based but I also tried wifi. Same problem on both. Other computers and devices on the same network didn't exhibit the problem. Tried restarting the computer, but the same problem happened after reboot. I also checked my Dell drivers and appear to have the latest drivers installed.

After uninstalling KB5005033, the problem went away and I haven't run into it since. The issue I have now is that KB5005033 is a mandatory Windows update and it will finish installing again next time I restart. Is anyone else having similar problems? Any recommendations on how to permanently resolve?

Thanks

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