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1 Rookie
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2 Posts
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33
September 20th, 2024 03:40
Laptop not staring after a month
Hello everyone, my Dell XPS 13 Plus 9320 has been off for almost a month. Now I'm trying to turn it on and charge it, but it's not powering on or showing any signs of life. Any advice on what I should do?
p/s have been plugged in for hours but my laptop still dead
Chino de Oro
9 Legend
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8.2K Posts
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September 20th, 2024 03:53
Perform a hard reset by remove power and disconnect battery from motherboard. Press and hold power button for 30 seconds. Reinstall the battery, connect AC power adapter and charge the battery while system is off. Power on the system for testing after a few hours of charging.
If the issue is persisted, consider to test charge with a different power adapter.
minhanhpn
1 Rookie
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2 Posts
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September 20th, 2024 04:27
@Chino de Oro Hi my laptop battery is unremovable. What should I do now? Btw Thank you!
Chino de Oro
9 Legend
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8.2K Posts
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September 20th, 2024 04:39
There is no need to remove the battery, just disconnect the connector from motherboard.
ejn63
10 Elder
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30.2K Posts
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September 20th, 2024 14:06
@minhanhpn
It may not be necessary to disconnect the battery. First try unplugging the system and holding the power button for 30 sec.
Then plug in the adapter and see if the system will charge.