Limited to 2048x1080 resolution on Intel UDH Graphics card

Question

Hi there,

I have a Dell Laptop XPS 15 9510. I am noticing that the laptop is using the Intel UHD Graphics card. This card is seemingly limited to a top resolution of 2048x1080. I use my main Dell Monitor which can show resolutions up to 1440p.

As of right now though, I can't figure out how to get the 1440p (2560x1440p) resolutions to show when attempting to edit my resolutions.

I know that the Geforce 3050 Ti GPU can show that resolution, but it looks like my system uses the Intel UDH Graphics card.

Any insight into this issue would be appreciated.

Thanks!

Details of what I see

ejn63 · Answer

All the video outputs on that model are fed by the onboard Intel GPU. The nVidia GPU is a co-processor for the Intel integrated GPU onboard the processor, so the limits are set by the Intel GPU -- not the nVidia.

There are some XPS 17 models (with the RTX GPU) that have hardware-switchable GPUs that allow direct output -- but not the GTX models, and I don't think any of the XPS 15 models have this option.

Farwalker_Dell · Answer

Thanks for your response @ejn63 - it is odd that I believe the latest driver update to that Intel GPU actually took out the 1440p resolutions. Before it was working fine displaying the 2560x1440p resolution on my laptop.

Do you know how I could tell what type of Intel UHD graphics card I have? I can't find a model number anywhere. I was wondering if I could find what resolutions the card is supposed to support to confirm it can't do 1440p resolutions.

ejn63 · Answer

It's an 11th generation CPU, so Intel UHD graphics for the 11th generation is what's on the CPU. If it was working before, remove the Intel driver update -- see if that gets things working again.

XPS

Limited to 2048x1080 resolution on Intel UDH Graphics card

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