Which Dell XPS 13 are you using? Mine has just a slight delay (less than a second) but only on my Bluetooth mouse. Can you try going to Device Manager, then go to Bluetooth, then Intel Wireless Bluetooth. Right click to go to Properties, go to Power Management and try turning off "Allow the computer to turn off this device to save power". With this option turned off, my mouse responds immediately.
Outdated drivers is one of the possible reasons why you're experiencing this issue. We suggest running the hardware troubleshooter to isolate the root cause of the issue and provide the appropriate fix for it. Kindly follow the steps below:
Open Settings.
Choose Update &security, then click Troubleshoot.
Under Find and fix other problems, click Hardware and Devices.
Click Run the troubleshooter tab and follow the on-screen instructions.
describee
1 Rookie
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117 Posts
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June 3rd, 2020 07:00
Which Dell XPS 13 are you using? Mine has just a slight delay (less than a second) but only on my Bluetooth mouse. Can you try going to Device Manager, then go to Bluetooth, then Intel Wireless Bluetooth. Right click to go to Properties, go to Power Management and try turning off "Allow the computer to turn off this device to save power". With this option turned off, my mouse responds immediately.
shedid91
1 Message
0
October 17th, 2020 04:00
I have the same issue, how did you solve it?
AdrianG001
4 Operator
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4K Posts
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October 17th, 2020 05:00
Outdated drivers is one of the possible reasons why you're experiencing this issue. We suggest running the hardware troubleshooter to isolate the root cause of the issue and provide the appropriate fix for it. Kindly follow the steps below:
Higherdestiny
1 Rookie
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6 Posts
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November 24th, 2021 20:00
My issue was the bluetooth mouse was freezing intermittently every few seconds even when in use.
My solution was as follows:
Download and install the latest Intel® Wireless Bluetooth® for Windows® 10 and Windows 11:
https://www.intel.com/content/www/us/en/download/18649/intel-wireless-bluetooth-for-windows-10-and-windows-11.html?
naawaf
1 Message
0
June 12th, 2023 10:00
This worked for me so far thanks!!!