New XPS are step backwards

The New XPS design is a major step backwards.  Straight out of the box:

• Capacitive function buttons don't consistently respond/acknowledge taps.  And if the computer is not responding, forget about Ctrl-Alt-Del.  Who didn't learn from Apple and green lit this change?
• New keyboard is a mushy mess.  Forget about accurate touch typing here - which key am I hitting?  All of them.
• Hangs/Laggy - this thing hangs way too much and is so laggy.  MyDell app is a big fat mess with constant nags and crashes.  
• There now appears to be a seam around the entire keyboard deck/palm rest?  That will become a mess in three seconds.
• To add a positive: the screen is outstanding.

While nice hardware, this will be the first and last of this XPS model purchased for our company.