Studio XPS, inaccessible boot device

Question

When I boot the laptop I get an inaccessible boot device.  I do not have a recovery disk or a Windows 10 install disk (it’s a legal copy, it’s my brother’s laptop). I’ve tried he repair options with no success.  When I ran CHKDSK I got a disk is write protected message.   The last repay option I got is  a screen to boot from another OS.  On that screen there were two options to boot windows 10, they both listed the same disk.  I selected the second option,  now the laptop is just spinning its wheels with the disk activity light flashing and a black screen.  It’s been doing this for about 15 minutes.  Is i doing anything or just hanging.   I didn’t want to shit it down if it was actually doing something.  If it is hung I’ll shut it off and try different CHKDSK options.

GePag · Answer

Updating what I have done so far.

The last thing I did was to completely reset the laptop, deleting all user personal data.
After the reset completed I got a message stating that all user files could not be deleted, if I was selling or giving away the laptop to run reset again. When it booted I got the same boot disk inaccessible error. Any suggestions on what to do next?

XPS

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