6 Posts
0
555
July 2nd, 2022 05:00
SupportAssist hardware scan error
Hi all,
I have a XPS 9510. Recently I had to reinstall Windows 10 from scratch, because of BSOD. Other Dell solutions didn't work. Now my XPS is working fine again, I already installed Windows 11, but I still have an issue with SupportAssist. It runs all tests except the manual hardware scan. It only shows an error, but no detailed information.
Support Assist 3.11.4.29
BIOS 1.10.1
All Windows 11 updates are also installed.
Anyone an idea how to solve this issue?
Kind regards, from the Netherlands, Wilco
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WilcoNL
6 Posts
0
September 29th, 2022 23:00
Dell Support tells me this will be fixed with update (SA 3.12.x) which is to be expected sometime around the end of October.
DELL-Cares
Moderator
•
27.4K Posts
0
July 2nd, 2022 05:00
Thank you! We have received the required details. We will work towards a resolution. In the meantime, you may also receive assistance or suggestions from the community members.
DELL-Jesse L
Moderator
•
17.8K Posts
0
July 28th, 2022 03:00
Update-Waiting on next update to resolve issue,