windows 10 reset

Question

I have an xps 13 which came with windows 10.

after developing some issues and chatting to microsoft, they suggested i do a system reset.

after a couple of attempts through windows itself, the reset always fails, so i am looking to reinstall (keeping my files)

i have downloaded the files onto bootable usb, but as my laptop has no oem key sticker, i am a bit hesitant incase i cannot activate windows.

any failsafe ideas ?

ejn63 · Accepted Answer

No product key is needed;  there is one built into the system board, if your system was ordered from Dell with Windows 10.

XPS