Unsolved
4 Posts
0
368
September 10th, 2020 11:00
Windows does not start on first start with BitLocker
Hello together
I have an XPS Notebook 13", Windows 10, BitLocker enabled.
Only when I start my notebook, I enter my BitLocker pin, nothing happens, I shut down my notebook and then enter my BitLocker and Windows starts up again normally.
I always have to start my device twice for Windows to start normally.
TPM is active and has been checked according to these instructions: https://www.dell.com/support/article/de-ch/how12395/so-beheben-sie-h%C3%A4ufig-auftretende-problemen-mit-tpm-und-bitlocker?lang=de
I have tried everything after this article but without success:
https://www.dell.com/community/Latitude/Windows-Startet-nicht-bei-erstem-Start-mit-BitLocker/td-p/6147852
Thx
No Events found!
mancomx
4 Posts
0
September 11th, 2020 00:00
I have deactivated bitlocker and have the same problem with the 2nd startup windows is loaded. I have updated the bios unfortunately same effect
topg
15 Posts
0
September 11th, 2020 00:00
Have you tried disabling Fast Start-up under power options > 'Choose what the power buttons do'? (odd place for it, I know, but ... Windows!)
mancomx
4 Posts
0
September 11th, 2020 02:00
Yes I have done unfortunately the symptom is exactly the same