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788
June 8th, 2019 15:00
Wireless network adapter can’t reconnect
Yesterday I was using my computer when it randomly shut down. I eventually was able to turn it back on by holding down the power button, but was then unable to find any available networks to connect to. I went to my device manager, unhid my network adapter, and scanned the device for hardware changes. The wifi reconnected after a few seconds, and was fine until the next time I shut off my computer.
When I turned on my computer for the first time today, there were again no networks to be found. I used the same fix as I had before, and was able to do so every time my computer shut off, until my laptop shut off again in the middle of use. I thought it would just be another issue of scanning for hardware changes, but this solution no longer works.
How can I get my laptop to a) stop shutting off without warning, b) get my wireless network adapter to work again c) keep the wireless network adapter running without having to scan for hardware changes every time I turn it back on?
The adapter is a Killer Wireless, any advice helps!
dairymold
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September 20th, 2019 10:00
I was having a similar issue. Earlier today, my laptop (XPS 9570 with Windows 10) randomly shut down and gave me a blue screen with the ":(" face that told me Windows had encountered a problem and needed to shut down. When I was finally able to turn it back on, there were no networks to be found. The fix I initially used was to go into my Device Manager and "show hidden networks" before checking to see if the network adapter needed a driver update, but that came back saying 'currently up to date'. What I suggest doing is restarting your computer and hitting the F12 key when the Dell splash-screen comes up. Run diagnostics and see if it returns with an error code or verification code...
I initially got an error message without an error code when I did this, then I ran Diagnostics again and the problem itself miraculously went away and I was able to see my networks again when the computer restarted.