Unsolved
This post is more than 5 years old
3 Posts
0
1267
May 26th, 2020 22:00
XPS 13 9300 Bluetooth interruption issues
The Bluetooth connection in the new xps 13 seems to be faulty - it sporadically disconnects for a split of a second. Not a major issue, but extremely annoying when listening to music. Any advice on how to fix this?
No Events found!
describee
1 Rookie
•
117 Posts
0
May 26th, 2020 23:00
Update to the latest Killer wifi and bluetooth drivers on the Killer website. Also, try to use 5ghz WiFi if possible. These two steps seemed to have solved my Bluetooth connection issues.
D_X
1 Message
0
May 29th, 2020 23:00
How do you go about updating the Killer WiFi/Bluetooth? I went into the Killer Control Center and clicked Download Latest App Priorities under the Settings tab, so would that be the same as updating the WiFi and Bluetooth or no?
LuMe96
1 Rookie
•
73 Posts
0
May 30th, 2020 23:00
Hi
If you want to ensure a clean installation, you could go to the killer networking website and download
from their support section. The XPS 9300 has the Ax1650 card.
Run the uninstaller, followed by the latest software/driver install package. After running the uninstaller you won't have Internet / WiFi any more so make sure you have all downloaded first.
Hope this helps